Managed Service Tiers

Infrastructure alignment customized for the unique demands of your facility.

Foundation

VISIBILITY & INFRASTRUCTURE

The bedrock of your plant floor. We provide the physical infrastructure and real-time visibility required for reliable operations and safety.

  • Permission Engine & "Plug & Play" Onboarding
  • Asset Discovery & Real-Time Visibility
  • Controls-First Rugged Design & Sidecar Enclosures
  • Jitter Guarantee (CIP Safety / PROFIsafe Priority)
  • Rapid Recovery (SD Card Swap-and-Boot)
  • Operational Uptime (Survivable Edge Compute)
Request Assessment

Compliance

SECURITY & AUDIT

Active protection. We leverage visibility data to detect malware, manage vulnerabilities, and provide absolute change management oversight.

  • Threat Detection & Deep Packet Inspection (DPI)
  • Policy-Based Segmentation
  • Vulnerability Management (Actionable CVE Roadmaps)
  • Change Management (Catch Ghost Traffic Instantly)
  • SOC & SIEM/SOAR Integration Ready
  • Insurance & IEC 62443 Audit-Ready Reporting
Request Assessment

Convergence

UNIFIED FABRIC

Total site unification. We manage the Plant Core, Distribution, and Office networks, creating a seamless fabric from the shop floor to the top floor.

  • Core & Distribution Backbone Management
  • Office & Guest Network Integration
  • Included: Converged OT-CIO Advisory Services
  • Included: Clientless Remote Access (No Jump Hosts)
  • Global Identity Federation (Entra ID / MFA)
  • The Unified Backbone (Secure Routing for MES & ERP)
Request Assessment

Extended Fabric Add-Ons

Modular enhancements applicable to any service tier.

Industrial Wireless

Enterprise-grade, managed mobility for AGVs, tablets, and mobile HMIs with seamless factory roaming.

Operational Insights

IIoT enabled networking provides valuable facility insights including environmental analytics and asset tracking.

Secure Remote Access

Clientless, browser-based tunneling. Grant granular, time-bound access to 3rd-party vendors without VPNs.

Fractional OT-CIO

Strategic guidance for vendor governance, digital transformation, and aligning your IT budgets directly to OEE goals.